FAQs
Short FAQs and small guides
By James and 1 other2 authors34 articles
- How do I unsubscribe from Databowl emails?Want to stop receiving emails from Databowl? Then check this guide for a quick solution.
- How can I add multiple rule groups faster? Using a CSV -Comma Separated Values FileCreating custom rule groups and submitting a test lead to allow the system to put a lead into a required lead status such as rejected.
- How do I collect a Sub Supplier ID (SSID) on my Landing Page?If you're working with Sub Suppliers and a Landing Page, then you'll need to add a little bit of code to your form.... this guide will help.
- How can I change my company name and details?Need to change your company details, follow this guide.
- How do I get the my Databowl Landing Page Field in JavaScript?If you're wanting to target your Databowl LP Field in JS, maybe through field ID, then this is for you.
- How do I replace X with Y before forwarding?If you need to change your data before forwarding, this guide is for you, maybe it's a null to a 0 or a YES to a yes, then check it…
- How do I change the email or password on my account?Update your account information for your Databowl account.
- How Can I Reject Leads as a Campaign Client?If you're a client of a campaign, and want to reject leads, this guide is for you.
- What is Sharebowl?You may have seen this mentioned around on databowl, Sharebowl is basically our internal term for the Databowl Hosted Landing Pages.
- I'm seeing no results on an Affiliate Event export despite their being results?Having issues exporting your affiliate events.
- How Do I Encode My CSV File Using the UTF-8 Format?CSV files imported into Databowl need to be saved with UTF-8 encoding. Learn how to convert them here...
- Campaign CAP DiscrepanciesSeeing some differences in your campaign Caps vs your reports? Here's a few tips that may help.
- How Do I reprocess a lead from a PingTree campaign?Got leads on your PingTree that you want to reprocess or re-attempt a delivery? Then follow this guide.
- Generating a HAR file for troubleshootingWhen troubleshooting complex issues, it's sometimes necessary for our team to obtain additional info, this guide shows how to get that info.
- How do I remove a user?If you've got a user account that you no longer want to be able to access the system, this guide is for you.
- How can I reject leads based on a date?Learn how to reject leads if a date field is eg: 5 days greater than today's date or between a specified date range.
- How do I ensure postcode are correctly formatted?Whether you are wanting to reject postcodes without a space or force them to have one, this guide is for you.
- How do I access my browser Console LogsIf you're reporting an error, you may be asked to supply console logs. Here's a quick rundown on how to do this.
- GDPR Consent FAQsLearn how you can work with the GDPR rules with Databowl.
- Where can I find my Integration DocumentLooking for the details on how to send data into Databowl, then you need the integration doc.
- Is there a profanity filter available?Want to filter out swear words on your leads... here's a few tips
- How do I generate a new SSH key pair?Need to generate a new SSH key pair? follow this guide.
- What is this LLV Code? LLV Validation Response Codes ExplainedUK only - This is a real-time lookup for landline numbers in the UK. It will reject any dead, or non-connected landline numbers.
- How do I reformat a telephone number without international code?
- What JS events are available when working with Landing Pages and CoRegThe Landing page and Co-Reg front end javascript emits several events in order to allow you to further customise your site.
- What does my lead status mean? How Understand your Lead StatusGot a lead status on your lead that you don't understand? Well, this doc is for you!
- How Do I Change Timezones?If you're seeing inconsistencies in your reports compared to other users, chances are, this is because of a timezone setting.
- How do I work out why a lead has been rejected?Have a rejected lead? Want to know why it was rejected. This article is for you
- How do I capture time and date into two fields from my landing page?If you need the time and date of the capture to be added to your leads coming in via a landing page, then this guide will walk you though it
- What are the Field Validation Options?A short article to explain some of the validation options available for your fields.
- What is Lead Rejection - INVALID_FORMAT?If you're seeing a lead rejected due to INVALID_FORMAT it means one thing and it's quite easy to solve!
- I have an issue with my CSV... or How Do I Replace semicolons with commasIf you have a CSV file but it contains semicolons you will need to update it to be commas. This quick guide will explain how to do this.
- What is this HLR code? HLR Codes and ExplainedThis guide should explain some of the HLR response codes. These response codes are industry specific.
- How can I download or save an image that is on my landing page?Save an image that is used within your landing page.