Skip to main content
All CollectionsFAQs
How do I change the email or password on my account?
How do I change the email or password on my account?

Update your account information for your Databowl account.

James Dodd avatar
Written by James Dodd
Updated over 2 years ago

You can update all the information on your Databowl account with ease.

Thanks to our Single Sign on, you only need to do this once and all changes will be reflected across all of the different company instances you use on Databowl.

Getting Started

And scroll to your profile.

Changing Your Password

  1. Click the change password button.

  2. Enter your old password

  3. Enter your new password

  4. Repeat the password

  5. Click change to update.

Changing Your Email Address

  1. Click the Edit button.

  2. Change your Email Address

  3. Click Save changes (changes aren't saved until confirmation is complete)

  4. An email will be sent to your updated email address, go view it

  5. Copy your verification code and add it to Databowl

  6. Confirm Email Update

If you don't confirm via the code, the email address will revert to your previous one.

Changing Your Phone Number

  1. Click the Edit button.

  2. Change your Phone Number

  3. Click Save changes (changes aren't saved until confirmation is complete)

  4. An SMS will be sent to your updated phone number, go view it

  5. If you can't view it, you should be able to request a call instead

  6. Copy or note down your verification code and add it to Databowl

  7. Confirm Phone Update

If you don't confirm via the code, the email address will revert to your previous one.

Changing Other Details

  1. Click the Edit button.

  2. Change your details

  3. Click Save changes


​


πŸš€ Need More assistance?

If you're stuck or if this isn't something you or your team is comfortable with, then please open a new chat/ticket (chat icon in the bottom right of the screen) or email support@databowl.com.

We're here to assist with any questions you have, and if required we can quote on actioning work like this for as part of our Marketing Services.

Did this answer your question?