A Ping Tree (or Pingtree) campaign is a tool where leads can be sent to numerous campaigns in real-time based on settings you specify.
Before you begin
It's important to note that you cannot reprocess leads in a ping tree.
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So if you think you will need the reprocessing function, you will need to set up a standard lead generation campaign (we call this 'The Master Campaign' that then feeds into the Pingtree).
Creating the Ping Tree campaign
Click + Create Campaign to start the process.
Give your campaign a name, add a logo or image and click Ping Tree.
Select your usual settings, such as countries and currencies,
Next select the type of Ping Tree you want to use
All Matching Campaigns
This will deliver to all the campaigns that match the campaign criteria
First Matching Campaign
Will only deliver to one campaign it matches with
N Matching Campaigns
This then gives a text box to enter the max number of campaigns a lead can be sent too
Set your Campaign up
Add your fields, and your sources.
Select how the Ping Tree will be evaluated
We have two options here.
Order
The Ping Tree will send based on the order the campaigns appear in the list. You can drag an drop the campaigns to be in the order you need.
Databowl will evaluate the campaigns in the list and work down in order until it finds a match.
Weight
Weighting allows you to specify an amount of leads as a % to send each campaign.
It will evaluate all possible destinations the record could be distributed to and apply the relevant weighting eg:
Ping Tree set up to send to only 1 matching campaign.
campaign 1 - weighting 10
campaign 2 - weighting 15
campaign 3 - weighting 5
campaign 4 - weighting 30
Lead meets criteria of campaign 1,2 and 4 and fails to meet criteria for 3.
The chance of a lead going to each campaign are as follows:
campaign 1 - weighting 10/55 =18%
campaign 2- weighting 15/55 =27%
campaign 4- weighting 30/55 = 55%
The weighting is only out of 55 not 60 as campaign 3 is discounted due to the fact it doesn't match the criteria.
A simple example
Working it to a percentage can make it easier to understand how you want to distribute the leads.
So If you wanted to deliver to campaigns with an even split, you can set them up for ease.
campaign 1 - weighting 50
campaign 2 - weighting 50
Adding Ping Tree Campaigns
If you've not already added a campaign to your Ping Tree, you should see something like below
Simply select the campaigns from the dropdown, and click add.
A new modal should appear to guide you through the steps
Fields
When adding a campaign to your Ping Tree, the first step is to add any missing fields.
If all fields are present, then you'll see something like this.
Mappings
You then need to go through an map all the fields or ensure they are mapped correctly.
Require Valid Fields
Next we can enable the required fields.
Sources
Finally, we need to make sure the sources between the two campaigns are in sync.
You'll be able to add them on this step.
Managing Ping Tree Campaigns
Once you've got your campaigns added, you can set them to active or not to stop delivery.
You can change from weight delivery to order and vice versa.
You just need to remember to set the weight if the value comes up as 0!
Check out the video here
Test, Test, Test
If you've followed the above, you should now be ready to deliver some tests and ensure the ping tree is working as expected.