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SMS - Phone Numbers - Manage existing ones and buy new

Need a new phone number for you responder? Or want to remove an old one? Here's how.

Written by James Dodd

Phone numbers are used to manage the SMS unsubscribes for your responders.

In order to send an SMS you need to have a number to reply to opt-out.

In the phone numbers section you'll have 2 options

Purchase New Phone Number

This will take you to a page you can select a number you wish to use for your campaign.

You can give your number a "Friendly Name" to make it easier to identify in the list of numbers.

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Any purchased numbers will now be visible on the Phone numbers main page.

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If you choose to send via Twillio rather than Infobip, you can use this number to send from.

Add Phone Number

If you already have a Twilio or Infobip number, you can enter the number in this section, as well as your friendly name.

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